Support during the rental period - Lendis IT Services
IT support, that keeps your team running smoothly.
With Lendis, you get more than just equipment: you get support you can rely on. From personal support and insurance to fast equipment replacement - we ensure that your team remains productive at all times.
More than 1,500 companies rely on Lendis for their IT equipment
When IT support becomes a cost trap
Sluggish support costs more than you think.
Whether internal or external - classic support has its price. An internal team ties up valuable capacity just to solve standard cases. External providers often leave you on hold, shift responsibilities back and forth or take forever to carry out repairs. The result is the same: increasing downtime, delayed projects and unnecessary additional costs for your company.
Fast, personal, uncomplicated
Lendis Support keeps your business moving.
We take care of everything - from minor defects to major damage. With a personal contact, fast processing and full cover, you ensure that your team remains productive instead of waiting for help.
No ping-pong
With Lendis, you always have a fixed contact person who knows your company. No forwarding, no hotline. Instead, direct help that understands your situation.
Damage? Already insured.
All products are comprehensively insured against damage. You only pay a small contribution, we cover the rest. So your budget remains protected.
When things get serious
Quick replacement instead of a long wait
In the event of major damage, we replace devices without any hassle. This keeps downtime to a minimum—and your team productive.
Defective? No problem.
Whether it's a work laptop or company cell phone, we'll make sure your IT equipment works throughout the entire rental period. So your team can keep working without long downtimes.
Everything in view
With LendisOS, you can report defects digitally with just a few clicks. You can see the status of the repair at any time—transparent, fast, and without unnecessary coordination.
A solution that is there when you need it
Lendis is the solution that allows your team to work productively instead of wasting time troubleshooting.
Do you still have any questions?
Everything you need to know about our IT support
What does the support cost me?
Full support - including insurance, repairs and device replacement - is an integral part of the rental solution. You only pay a small contribution in the event of damage.
How quickly can I get help in the event of a fault?
We respond promptly to every request. Minor repairs are carried out immediately, and you will receive replacement devices at short notice in the event of major damage.
Do I need extra tools or contact points?
No. With LendisOS you can report your request in just a few clicks and always keep track of the status.
Do I have the same contact for every request?
Yes, you always have a fixed contact person who knows your company and will accompany you from start to finish.
What insurance cover do I have as part of the rental?
When you rent with Lendis, you enjoy comprehensive insurance cover. This protects you against most risks that can occur in everyday life:
- Damage caused by normal use, wear and tear or technical defects is covered.
- Theft is also included. In this case, we require a police report so that we can process the claim quickly.
- The insurance does not cover damage caused intentionally or by gross negligence or losses resulting from improper use.
In the event of damage, simply contact our customer service. We will investigate the incident and take care of the repair or replacement of the device.
Free yourself from IT expenses
Climate neutral without additional effort.
With Lendis, you're not just choosing flexible IT procurement, but also a service package that redefines support: personal, fast, and straightforward. So your business never comes to a standstill.
Lendis provides equipment to companies with 10 or more employees.
Our Location
Oranienburger Straße 66,
10117 Berlin, Germany
Contact
+49 30 311 99 676
info@lendis.io
Hours of Operation
Monday–Friday, 8:30 a.m.–5:30 p.m.